Privacy Policy

1. Who We Are

Blazer is an Iraqi technology company established in Baghdad in 2001, providing integrated IT, telecommunications, security, VSAT, data centre, and e-ID solutions. We are a subsidiary of Bremesgraf IT & Telecommunication Consultant (UK) and operate offices in Baghdad, Kirkuk, Basrah, Diyala, and Erbil.

Data Controller: Blazer for Information Technology & Telecommunications
Registered Address: Kahraman Square, Aljamah District, Baghdad, Republic of Iraq
Contact: info@blazercom.com | +964 790 130 6033

2. Information We Collect

2.1 Information You Provide Directly

When you contact us through our website, submit an enquiry, or engage our services, we may collect:

• Full name, job title, and organisation name
• Email address and telephone number
• Postal or office address
• Project requirements, technical specifications, and messages you send us
• Any other information you voluntarily provide

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical data, including:

• IP address and general geographic location (city/country level)
• Browser type, version, and operating system
• Pages visited, time spent on each page, and referring URL
• Device type (desktop, mobile, or tablet)

2.3 Business and Contractual Information

In the course of delivering projects and services, we may collect and process:

• Procurement and contract documentation
• Technical site survey data and network diagrams
• Communications related to project delivery
• Billing and payment information (processed securely)

3. How We Use Your Information

We use the information we collect for the following purposes:

• Responding to enquiries: To reply to your messages, provide quotations, and discuss your project requirements
• Service delivery: To plan, implement, and manage IT projects and maintenance services
• Contract fulfilment: To fulfil our contractual obligations to clients and partners
• Communication: To send relevant updates, maintenance notices, and service information
• Legal compliance: To comply with applicable Iraqi law and regulatory requirements
• Website improvement: To understand how visitors use our website and improve its content
• Security: To protect our systems, clients, and staff from fraud or misuse

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Legal Basis for Processing

We process personal information on the following bases:

• Contractual necessity: Processing required to deliver the services you have requested or contracted
• Legitimate interests: Operating and improving our business, responding to enquiries, and maintaining business relationships
• Legal obligation: Compliance with applicable Iraqi laws, including the Communications and Media Commission (CMC) regulations
• Consent: Where you have given explicit consent, such as to receive marketing communications

5. Sharing Your Information

Blazer does not share your personal data with third parties except in the following circumstances:

• Technology partners and vendors: Where necessary to fulfil a project (e.g. Cisco, Motorola, Bosch Security), limited data may be shared with our authorised partners solely for that purpose
• Parent company: Bremesgraf IT & Telecommunication Consultant (UK) for operational and oversight purposes, subject to appropriate safeguards
• Legal authorities: Where required by Iraqi law, court order, or lawful government request
• Professional advisers: Lawyers, auditors, or accountants under strict confidentiality obligations

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law:

• Enquiry records: Up to 2 years from the date of last contact
• Client and project records: Up to 7 years following project completion, in accordance with Iraqi commercial law requirements
• Website analytics data: Up to 24 months, in anonymised form
• Financial and contractual records: As required by Iraqi tax and accounting regulations

When data is no longer required, it is securely deleted or anonymised.

7. Data Security

Blazer takes the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• Encrypted storage and transmission of sensitive data
• Access controls limiting data to authorised personnel only
• Regular security reviews and staff training
• Physical security at our offices and data facilities

While we take all reasonable precautions, no method of transmission over the internet is 100% secure. We encourage you to contact us by phone for highly sensitive matters.

8. Your Rights

Subject to applicable Iraqi law, you have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your data where it is no longer necessary
• Objection: Object to processing based on legitimate interests
• Withdrawal of consent: Withdraw consent at any time where processing is consent-based

To exercise any of these rights, please contact us at info@blazercom.com. We will respond within 30 days.

9. Cookies and Website Tracking

This website is a static HTML site. We do not set any first-party tracking, analytics, or advertising cookies. The only external resource loaded is the Inter typeface from Google Fonts, which causes your browser to make a request to Google's servers.

What Is a Cookie?

A cookie is a small text file stored on your device by a website. Cookies can be used for session management, personalisation, analytics, or advertising. This website does not use cookies for any of those purposes.

Cookie Inventory

Name / Service	Type	Purpose	Set by	Expires
Google Fonts fonts.googleapis.com	External Request	Loads the Inter typeface used across this website. No cookie is set by Blazer — Google may log the request (IP address, browser, timestamp) per their own privacy policy.	Google LLC (USA)	Session / browser cache
blazer_cookie localStorage key	Functional	Stores your cookie consent preference ("accepted" or "declined") so the banner is not shown on every visit. Stored in browser localStorage — not a cookie, never transmitted to any server.	Blazer (this site)	Until you clear browser storage

We do not use Google Analytics, Facebook Pixel, advertising cookies, session cookies, or any other tracking technology. The contact form is processed entirely client-side; no data is transmitted unless you choose to send an email directly.

Your Consent Choice

When you first visit this website, a banner asks whether you accept Google Fonts being loaded. If you decline, no request is made to Google's servers and the site uses your system's default fonts instead. Your preference is saved in localStorage under the key blazer_cookie.

You can change your preference at any time by clearing your browser's localStorage for this site (Developer Tools → Application → Local Storage → delete blazer_cookie) and refreshing the page.

Managing Cookies in Your Browser

• Chrome: Settings → Privacy and security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Edge: Settings → Cookies and site permissions
• Safari: Preferences → Privacy → Manage Website Data

10. GDPR & UK GDPR

Applicability

Blazer is an Iraqi company. However, because our parent company Bremesgraf IT & Telecommunication Consultant is registered in the United Kingdom, and because this website is accessible to visitors from the European Union and the United Kingdom, we recognise our obligations under:

• UK GDPR (the UK General Data Protection Regulation, retained in UK law under the Data Protection Act 2018)
• EU GDPR (Regulation 2016/679) — to the extent we offer services to, or monitor the behaviour of, EU data subjects

Lawful Bases under GDPR

Where GDPR applies, we rely on the following lawful bases for processing:

• Article 6(1)(b) — Contract: Processing necessary to deliver services you have requested or contracted
• Article 6(1)(f) — Legitimate interests: Operating our website, responding to enquiries, and managing business relationships — where our interests do not override your fundamental rights
• Article 6(1)(c) — Legal obligation: Compliance with applicable law (Iraqi, UK, and EU where relevant)
• Article 6(1)(a) — Consent: Loading Google Fonts (you may withdraw consent via the cookie banner at any time)

International Data Transfers

If you accept Google Fonts, your browser sends a request to Google LLC, headquartered in the United States. This constitutes a transfer of personal data (your IP address) outside the UK/EU. Google LLC participates in the EU–US Data Privacy Framework and provides Standard Contractual Clauses (SCCs) as a transfer mechanism under UK GDPR. For more information, see Google's Privacy Policy.

No other international transfers of personal data are made by this website.

Your Rights under GDPR

If GDPR or UK GDPR applies to you, you have the following rights in addition to those listed in Section 8:

• Right to data portability (Art. 20): Receive your personal data in a structured, machine-readable format
• Right to restriction of processing (Art. 18): Request that we restrict processing under certain circumstances
• Right not to be subject to automated decision-making (Art. 22): We do not carry out automated profiling or decision-making
• Right to withdraw consent (Art. 7(3)): Withdraw any previously given consent at any time, without affecting lawfulness of prior processing

Supervisory Authorities

If you are in the United Kingdom and believe we have not handled your data in compliance with UK GDPR, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

• Website: ico.org.uk
• Helpline: 0303 123 1113

If you are in the European Union, you may contact the data protection authority in your EU member state.

11. Links to Third-Party Websites

Our website may contain links to third-party websites (such as technology partners). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

12. Children's Privacy

Our website and services are directed at businesses and professionals. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected such data, we will delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last Updated" date at the top of this page will be revised accordingly. We encourage you to review this policy periodically. Continued use of our website or services after any changes constitutes acceptance of the updated policy.

14. Governing Law

This Privacy Policy is primarily governed by the laws of the Republic of Iraq. Where UK GDPR applies, it is additionally subject to the Data Protection Act 2018 (UK). Any disputes shall be subject to the jurisdiction of the competent courts of Baghdad, Iraq, except where applicable law requires otherwise.